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The Smart City Cookbook
Introduction
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| The Smart City Cookbook |
A smart city innovatively uses information and communication technologies (ICT) and other means, to drive an innovative, sustainable and secure approach to improving quality of life, efficiency of urban operations and services, and competitiveness. A smart city ensures that it meets the needs of present and future generations with respect to economic, social, environmental, and cultural aspects.
Successful Smart cities adopt a ‘system of systems’ approach to service delivery and develop collaborative service and ICT models focused on shared outcomes across organizational boundaries. Digital technologies are utilized to enhance openness and engagement with both businesses and citizens.
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Table Of Contents
1.1 Approach and aims of this document. 5
1.2 Defining a smart city ecosystem. 7
1.2.1 Ecosystem Definition. 7
1.3 Programs vs. projects. 10
1.3.1 Return on Investment (ROI). 10
2. Program and project management. 12
2.1 Program elements. 13
2.1.1 Strategic Intent . 14
2.1.2 Leadership and Governance. 17
2.1.3 ICT Infrastructure. 19
2.1.4 Effective Use of Data. 21
2.1.5 Stakeholder Engagement . 23
2.2 Agile methods. 27
2.3 Continual improvement . 28
2.4 Program maturity model. 29
2.5 Pilots and scalability. 30
2.5.1 ICT Infrastructure. 30
2.5.2 Business and Partner Engagement. 31
2.6 Smart City Communication. 33
3. Business models. 35
3.1 Business model elements . 36
3.1.1 Collaboration and Innovation. 37
3.1.2 Platform Value Creation. 40
3.2 Innovative purchasing . 40
4. Open innovation platforms . 43
4.1 Open innovation platform definition and value. 44
5. Measurement frameworks. 46
5.1 Measuring program and project success. 47
6. Appendix . 51
6.1 Program planning quick lookup checklist . 52
7. Document information. 53
7.1 Glossary. 54
7.2 References
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The Smart City Cookbook
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